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Shipping Policies:
Some of our decor items may be shipped from different locations. You will be notified when items are shipped by e-mail. Our bath products will be shipped from our location in Jonesborough TN. Most of our orders are shipped with-in 48 hours after payment has cleared. If you place a large order, shipping time may vary if we have to make your order from scratch to ensure freshness. If this becomes the case, we will notify you by e-mail when you can expect your product to be shipped, usually no longer than 4 business days before your order is ready to be shipped; another e-mail once your order has shipped. We usually use UPS ground unless you ask us to use another carrier.
Return Policy:
We will honor returns and credits up to 14 days after delivery. You will need to contact us at Bathtastic@bathtastic.net and let us know what has happened. If you receive your shipment and it has been damaged, do not accept it and send it back with carrier for damaged goods. If you do receive broken or damaged goods and accept it please call or e-mail us immediately so we can see what we can do. Remember, here at BathTastic we believe strongly in our customers and want them to stay happy. We will do what we can, with-in reason, decided on a case by case situation. Even though we are not held responsible for freight damage by carriers, we will try and fix whatever we can.
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